Client Project Manager

NEED

Wrangling client specifications, managing workflow, site configurations, customizations. Frequent client communication, interfacing with developers.

You will manage the client experience from the time they sign on with Skvare throughout the life cycle of the client or project. This is a dynamic role that requires both strong technical skills as well as excellent communication and organizational skills.

As the Client Project Manager, you will coordinate multiple projects simultaneously. You will act as the liaison between the client and the Skvare technical team to create and implement project plans, track project progress, manage priorities and assignments, as well as analyze project performance throughout the life cycle of the project.

BENEFITS

  • Work-from-home (work-from-anywhere) environment
  • Geographically independent
  • Mostly flexible hours
  • Talented and intellectually stimulating team
  • Learn something new every day
  • Help organizations that are making difference
  • Generous PTO (paid time off) plan for sick leave, family leave and vacation
  • Medical support plan including unlimited no cost telehealth, patient advocacy and discount programs
  • Technology budget for in-home office
  • Company sponsored ongoing learning and skill development opportunities

EXPECTATIONS

  • Manage day-to-day project workflow, ensure effective task delegation and lead regular communication with clients
  • Drive projects and monitor overall project performance and project quality
  • Manage project milestones and timelines
  • Work with Developers to define, prioritize and track project scope
  • Throughout the life of the project, manage day-to-day operations and client interaction for assigned projects, monitor progress, update schedules, gather any missing or additional information or resources from clients/team or outside parties, revise the plan as needed
  • Anticipate and address project roadblocks that may arise throughout project life-cycle
  • Act as a catalyst to resolve project issues and escalate when necessary

YOU

  • Right attitude first, skill development is always ongoing
  • Are respectful, responsive, communicative
  • Team player, in it for the long run
  • Self-motivated problem solver
  • Willing to learn, research, document, then provide and implement answers
  • Able to deliver value, identify problems and weak areas that need your help
  • Have excellent attention to detail
  • Have sense of humor
  • Have managed other projects and client interactions
  • Have knowledge (and/or strong willingness to learn) about Drupal, CiviCRM and the not-for-profit community
  • Have excellent attention to detail
  • Enjoy collaborating, growing, and pushing the boundaries of development; you know there is always a better way to develop
  • Are a highly motivated self-starter, eager to adopt new technologies and apply creative thinking to technology-related challenges
  • Always well-organized team-player who thrives when juggling multiple projects and aggressive deadlines
  • Able to follow directions, but independently move forward on a project when required.

US

  • We are techie geeks at heart. Some would call us very square, though with some quirks. Square and uneven.
  • We are a small, well-managed team of Drupal and CiviCRM experts that specialize in building online presence for non-profits, membership organizations, professional associations, and educational institutions.
  • Significant part of our service offering is initial development as well as long-term maintenance and support of client sites. Along with implementation, configuration, and customization services, we also provide hosting, maintenance, business analysis and technology architecture to the organizations we serve.

 

You are at our site... look around to learn more about us!

THE FUN

Our service offering includes developing, hosting, managing, and maintaining our clients' web sites. We've become quite well-known in the community for our ability to configure, tweak, and support web server configurations that range from frequently visited sites to multi-site installations. We are respected as a leader in the industry and we are experiencing fast-paced growth.

SELECTION PROCESS

  • Apply!
  • Demonstrate prior results that make you the right candidate.
  • Describe your approach to optimizing a web server environment.
  • Why are you the best fit for our team?
  • What makes you a self-sufficient learner?