The Technical Project Manager has excellent communication and organizational skills and is a strong technical problem-solver. 

The Technical Project Manager coordinates multiple projects simultaneously and acts as the liaison between clients and the Skvare technical team to create and implement project plans, track project progress, and analyze project performance throughout the life cycle of the project.

QUALIFICATIONS

• … Be a thing-doer!
• Excellent communication and organizational skills; capable of clearly articulating ideas and listening actively to others.
• Able to convey technical concepts to a range of audiences meeting them where they are at
• Strong technical problem-solver
• Experience with Content Management Systems (preference given for Drupal experience)
• Experience with Constituent Relationship Management systems (preference given for CiviCRM experience)
• Internally motivated, self-starter
• Demonstrated ability to collaborate effectively with others to achieve shared goals.
• Strong interpersonal skills with the capacity to negotiate and resolve conflicts constructively.
• Experience working in diverse team environments, showing respect for and curiosity to different perspectives and backgrounds

RESPONSIBILITIES AND ACTIVITIES

Client Communication

• Lead regular communication with clients; serve as Skvare’s primary contact with assigned clients
• Look for opportunities to improve clients’ technology environmenst; partner with account manager to communicate opportunities to clients
• Prepare or oversee the preparation of user documentation 
• Work with clients to set clear expectations on project delivery; manage day-to-day progress and communications to update the client on delivery schedules, required information or documentation, and necessary internal or external resources to deliver the project
• Regularly review and manage the budget, manage communications with clients about project estimates and project delivery to build the relationship and avoid surprises 
• Enforce Skvare’s communication expectations with clients on how to get support and report technical needs or issues

Technical Support & Project Delivery

• Manage day-to-day project workflow and assignments; ensure effective task delegation
• Work with developers to define, prioritize and track project scope
• Monitor overall project performance and project quality
• Hold developers accountable for task assignments and priorities
• Conduct a thorough and detailed functional review of development work; document notes from review for internal purposes and client communications
• Anticipate and address project roadblocks that may arise throughout project life cycle
• Act as a catalyst to resolve project issues and escalate when necessary
• Support developers in creating and maintaining technical documentation by recognizing it as a priority and critical part of technical development and delivery

Business Analysis & Scoping

• Partner with Chief Strategy Officer and architect to develop project milestones and timelines
• Coordinate with account manager to gather project estimates and approvals
• Communicate with CEO regarding team capacity and workload concerns for client and project delivery

Skvare Marketing

• Support, as requested, marketing efforts to share Skvare’s experience, expertise, and capabilities. Functions may include developing case studies of client projects, blog articles, presentations at conferences, attendance to regionally relevant meetups, skvare.com analytic review, and social media promotion

ABOUT SKVARE

Skvare team members share these values as a way of showing up for the company, and for one another. We are committed to one another, to growth and learning, and to ensuring the long-term success of our clients. 

• Be a Problem Solver: Identify and solve problems through iterative collaboration. Be responsible for finding answers. Improve and optimize by finding the 20% that produces 80% of results.
• Convey the Essence: Be authentic, transparent, and emotionally honest even in challenging situations. Communicate the core issues with clear intention of the desired outcome.
• Inspired Self-Accountability: Proactive personal responsibility driven from within.

TEAM MEMBER BENEFITS

• Fully remote work: We have no company office, allowing team members the freedom to work from anywhere.
• Generous Flex Time: Put in a full-time effort, meet deadlines, be available for client needs, and on time for scheduled meetings. 
• Talented and intellectually stimulating team: Work among others that take great pride in their work, and enjoy sharing and learning from one another.
• Learn something new every day: Technology doesn’t stop changing; neither can we. 
• Help organizations that are making a difference: Helping others help others. It’s not just our tagline, it’s our passion and our purpose.
• Charitable contribution matching
• Generous PTO (paid time off) plan for sick leave, family leave, and vacation.
• Paid Holidays, Bereavement Leave, Parental Leave, Jury Duty, Civic Engagement, and Military / Public Service Leave
• Medical support plan including unlimited no-cost telehealth, patient advocacy, and discount programs.
• Technology budget for in-home office: We want your work environment to be productive and comfortable.
• Company-sponsored ongoing learning and skill development 
• Professional and personal development annual budget
• New hire recruitment and referral bonuses

Salary

Base salary starts at $60,000 annually and is negotiable based on location and experience.

Location

This is a fully remote position. Preference will be given to candidates living in Arizona, Colorado, Florida, New Mexico, and Oklahoma.